ORDER

Orders can be placed through our showroom which is open by appointment only.  Delivery will take six to eight weeks if the item is not in stock. You are welcome to call our office for pricing.

All prices quoted are ex works JHB and exclude delivery charges.

Countrywide delivery can be arranged, we are also happy to arrange shipping to any destination worldwide.

We strongly advise potential customers to come and view our products as they are hand-made and each one may differ slightly, the true quality cannot be seen in a picture

Discounts are available for trade customers, please fill in our Trade Client Registration Form in order to qualify for trade discounts.

TERMS AND CONDITIONS OF SALE

1. Autumn Sky Furniture (PTY) Ltd (the seller) acknowledges our responsibility towards our customers and we undertake to the best of our ability to be honest and sincere in the service that we render.

2. Quotations are valid for 30 days only, unless otherwise stated on the quotation.

3. All goods purchased will be paid for in full by the purchaser prior to delivery. Payment will be by means of internet transfer or cash only.

4. The purchaser is welcome to check their purchase at the factory by arrangement prior to payment of the final amount and delivery.

5. Ownership of goods will only transfer to the purchaser after the purchase sum has been paid for in full.

6. Goods may not be returned or exchanged if specially ordered or bought on a sale.

7. All prices quoted are subject to fluctuation in VAT or any other taxes which may be imposed from time to time

8. The seller reserves the right to on sell the goods ordered by the purchaser should payment not be received in full within 14 days after the final invoice has been issued.

9. No arrangement which may lead to the extension of payment of the purchase sum, shall detract from any right under this agreement.

10. Should goods on this agreement be delivered at different times, then the purchase price of each article will become payable on delivery and a charge will be levied for each delivery.

11. Where transport contractors are used for delivery of good to the purchaser

(a) The purchaser will make the necessary arrangements with the transport contractor on his own behalf, at his own risk, and will make necessary arrangements regarding insurance himself.

(b) The transport contractor will act as an agent for the purchaser not the seller

(c)Payments will be made BEFORE delivery of goods to the contractor.

12. The seller undertakes to endeavour to execute all deliveries as soon as possible and according to the expected date of delivery as specified on this agreement, but does not accept any liability for damages, which arise as a result of late delivery.

13. The seller cannot be held liable for any delay in delivery due to reasons beyond the seller’s control.

14. The purchaser shall not be entitled to cancel the contract because the estimated date of delivery had not been met, without a written demand to the seller to affect delivery. The above mentioned demand must give the seller 14 (Fourteen) days from the date of receipt of letter by him to affect such delivery.

15. Guarantees will be handed as follows:

(a)The seller guarantees the workmanship on its products for 12 months from date of delivery.

(b)This guarantee will become null and void should the purchaser mistreat or fail to maintain the goods according to the sellers maintenance instructions.

16. The seller cannot guarantee any finish on furniture that is used outdoors even if this is a covered patio, the purchaser hereby agrees to maintain the product themselves, or to pay the seller the relevant fee for maintenance.

17. Whilst every effort will be made to accurately match the purchasers colour requirements the seller will not be held responsible if color matching is not exact.

18. Due to the nature of solid wood the seller cannot be held responsible for shrinkage, warpage or any other latent defect, which may occur beyond the control of the seller.

19. By acceptance of the delivery, the purchaser acknowledges that the entire delivery is free from scratches and defects and is fully in accordance with the requirements of the purchaser. It is understood by the purchaser that timber products are dependent on the raw materials available at the time of manufacture and natural defects such as knots; natural cracks, etc. are unavoidable.

20. The seller reserves the right to photograph the products supplied and to use such photographs for advertising purposes.

21. Whilst every effort will be made not to damage plaster or paint work during the delivery the seller will not be held responsible for any such damage.

22. The seller shall not be held responsible for any damage caused to the purchaser’s property during or after delivery unless caused by willful negligence.

23. The price quoted by the seller does not include any scaffolding hire or the cost of erecting such scaffolding.

24. The cost of security access cards required by the seller when working on an Estate shall be for the account of the purchaser.

25. The seller shall not be responsible for the cost of transporting goods to and from the seller’s premises in the case of a warrantee claim.

26. The purchaser agrees to pay a storage fee of R450.00 per day on all goods that have to be stored by the seller due to delays in delivery caused by the purchaser.

27. A 25% handling charge of total purchase price will be charged on all cancelled orders.

28. Any variation to the design of the furniture will be charged as an extra including the cost of abortive work, if such variation is requested after production has commenced.

29. The physical address of the purchaser shall be deemed to be his chosen Domicillium citandi et executandi.

30. In the event of any dispute between the seller and the purchaser. Both parties to this agreement agree to the jurisdiction of the Magistrate’s Court of Johannesburg to hear such a dispute.

31. The purchaser will be responsible for all legal costs (including legal costs on attorney-and-client scale and cost of collection) that the seller may have to enter into in order to recover moneys owed under this agreement.

32. Only the conditions as set out in this agreement will form the basis of the contract between the seller and the purchaser. It is further understood that no other conditions or guarantees given by the seller or his agent are binding unless it has been agreed upon in writing and signed by both parties.